Utility Billing

Utility Bill

Utility billing update September 2020

In late July, the City encountered a cyberattack which disabled the Finance Department’s ability to process bills and utility customers’ ability to pay bills online. These systems are now operational. Customers will be receiving two separate bills, mailed in two separate envelopes; one for the August cycle and one for the September cycle. Utility customers should be aware that this system outage did not affect any water meter readings, and account balances may include two months of usage. Balances on accounts are not past due and late fees are currently being waived in order for customers to catch up on payments.  

VIEW information regarding Utility Billing and ways to submit payment

Ways to Pay

Receive Utility Bills by Email

You may choose to receive Lafayette utility bills via email. This convenient, paperless system offers a secure and environmentally-friendly way to receive your monthly utility bill. Please see the FAQs below for details about e-billing. Please note: If you sign up for e-bills, you will no longer receive paper bills by mail.

  1. FAQs
  2. Water Service Information
  3. Rates & Policies