Due to the City of Lafayette’s recent cyberattack, residents who have upcoming utility bills due are unable to pay using electronic, auto draft, or credit card payments because the system that processes payments is down. Bills will be processed once the system is back up and if auto payment is set up, that payment will be processed as soon as the system is restored. We do not have a definitive date for when the system will be restored. Upcoming monthly bills will be mailed late. No late fees will be charged due to the system outage.
Residents can wait until the system is restored and make a payment using a credit card. Additionally, residents are able to pay by check using one of these 2 methods:
- mail a payment to Lafayette City Hall 1290 S. Public Rd. Lafayette, Colorado 80026
- place a check in the drop box in front of City Hall
Personal credit card information was not compromised during the cyberattack, as the City uses external PCI-certified payment gateways. There is no evidence to suggest personal data was compromised, but out of an abundance of caution, residents and employees are advised to be vigilant to monitor accounts for suspicious activity. The City will be sending a security breach notification to individuals who have personal information residing on the City’s network.
If you have questions, please contact Lafayette’s Finance Department at 720-701-2159 or email@example.com