The City of Lafayette has contracted with Utility Metering Solutions (UMS) for the installation of an advanced metering infrastructure (AMI) system. Advanced metering technology enables the wireless transmission of water meter readings directly to the City of Lafayette from regional collectors located on existing water tanks and towers. This innovative system will collect multiple reads per day, allowing for better leak detection, increased billing accuracy, and improved customer service for Lafayette's residential water customers.
Advanced metering also supports the City of Lafayette's commitment to preserving and protecting the environment.
Reduce carbon emissions by taking meter reading vehicles off the road.
Detect and stop leaks quickly.
Customers can improve conservation by receiving up-to-date water usage data.
GPS Location Data Collection- May 2019
UMS employees with tablets and an antenna will use GPS to record meter location.
No access to residence required.
Work will be performed outside from 8:00AM - 5:00PM
Residential Meter Installation and Programming- late-July 2019
Many residential meters will be upgraded.
Some residential meters will only need to be programmed and not replaced.
Installation should take approximately 30-60 minutes.
Water will be off for approximately 15-20 minutes during installation.
Work will be performed from 8:00AM - 5:00PM.
No appointment is necessary for meter installations and one will not be scheduled. However, before leaving the property after installation, a door hanger will be left at the main entrance to the property informing City of Lafayette customers of the status of the visit.
Customer Engagement Portal- mid-late 2020
Customer Engagement Portal software will be planned and budgeted for in mid to late 2020. The smart meters will collect water usage data multiple times throughout the day, and residents will have the ability to see this data via an app or computer once the software is installed.